Terms & Conditions

WintraRacing (“we”, “us”, “our”) welcomes you to our website. These terms ("Terms and Conditions") govern your access and use of our website (the "Website"), available at www.wintraracing.com. Please review these Terms and Conditions carefully. By accessing, browsing, or using the Website, you agree to be bound by all the Terms and Conditions set forth herein. If you do not agree to these Terms, you must immediately cease using the Website and refrain from accessing any content, submitting information, or downloading materials from the Website. A copy of these Terms may be downloaded, saved, and printed for your reference.

WintraRacing reserves the right, at any time and without notice, to modify, suspend, or discontinue the Website (or any part of it), whether temporarily or permanently. We may also amend these Terms from time to time by publishing updated versions on the Website. It is your responsibility to review the Terms regularly. Your continued use of the Website following the posting of any changes constitutes acceptance of the revised Terms. If you do not agree with the amended Terms, your sole remedy is to discontinue use of the Website.

Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies that you may have under the Australian Consumer Law or any other applicable legislation that cannot be excluded, restricted, or modified by agreement.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Disclaimer

It is the buyer's responsibility to ensure that all products purchased from WintraRacing comply with local, state, and national laws regarding the legality of their vehicle. Products sold by WintraRacing may not be legal for street use.

WintraRacing is not responsible for the installation or modification of any products. The buyer must ensure that a qualified professional installer handles installation to achieve the best fitment and results. WintraRacing is not liable for any costs incurred during preparation, installation, or modifications.

If you receive a defective product, please notify WintraRacing immediately. If a product is confirmed to be faulty or does not comply with the consumer guarantees under Australian Consumer Law, we will provide an appropriate remedy, which may include repair, replacement, or refund, depending on the circumstances and applicable law, but please be aware that there may be a waiting period for stock availability.

To the maximum extent permitted by law, WintraRacing shall not be liable for any indirect, incidental, special, or consequential loss arising from the use of our products or website.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability under the Australian Consumer Law.

Installation of Products

At WintraRacing, we recommend that all products be installed by a professional to ensure the best fit, performance, and safety. While we strive for high-quality fitment, we do not guarantee OEM-level fitment unless explicitly stated in the product description.

Due to the variety of vehicles and the unique conditions each one may have (including age, previous repairs, environmental factors, and more), some products may require adjustments or modifications for optimal fitment. This is particularly true for aftermarket parts, which may not align exactly as OEM components would.

For products made from materials such as carbon fiber, fiberglass, or similar, modifications may be necessary to match the aesthetic and structural needs of your vehicle.

Please note that WintraRacing is not responsible for product installation. We strongly recommend working with a certified mechanic or experienced installer to ensure proper installation and performance.

Defective Products

If you receive a defective product, please contact us within 14 days of receipt. We will guide you through the process of returning the item and issuing a replacement or refund, depending on the circumstances. Please ensure that you provide us with a description and any supporting images of the defect for a quicker resolution.

Warranty

WintraRacing offers a 30-day warranty on our products against manufacturing defects. To qualify for the warranty, the product must be professionally installed, and proof of installation (e.g., receipt from a certified mechanic or installer) is required. Additionally, a valid proof of purchase (sales receipt) must be provided. This warranty is provided in addition to any rights and remedies available under Australian Consumer Law.

If you experience any issues within the warranty period, please contact us at Info@WintraRacing.com with the necessary documentation, and our team will assist you in processing a warranty claim.

Returns and Refunds

At WintraRacing, we aim to ensure you feel confident in your purchase. Our return policy is designed to provide you with peace of mind and full support should you need to return a product.

WintraRacing may offer a 14-day return period on selected products for change-of-mind returns, subject to the conditions outlined. This policy is separate from and in addition to any rights available under Australian Consumer Law. Please note, If an item arrives damaged during transit, please contact us as soon as possible with photographs of the damage. We will assess the issue and work with the relevant courier to resolve the matter in accordance with Australian Consumer Law

To be eligible for a return, items must be unused, in their original, sealed packaging, and accompanied by proof of purchase (sales receipt). A 10% restocking fee may apply for returns of unused items. Customers are responsible for the return shipping costs. This fee does not apply where a customer is entitled to a remedy under Australian Consumer Law.

Custom or made-to-order items are non-returnable and non-refundable once the order is placed. These items are specifically manufactured for you and, as per Australian Consumer Law (ACL) and international consumer regulations, we are not obligated to offer refunds or exchanges for these items in the case of a change of mind, change in circumstance, or delays outside of our control.

If you receive a defective or incorrect item, please contact us within 14 days for a potential exchange. If the item is confirmed faulty, we will arrange either an exchange or a refund.

To initiate a return, please contact us at Info@WintraRacing.com . Once your return request is reviewed, we will send you a Return Confirmation along with the return address. Upon receipt of the returned item, WintraRacing will inspect it. If a product is found to have a fault or does not comply with consumer guarantees under Australian Consumer Law, we will provide a remedy as required by law, which may include repair, replacement, or refund. If the return is not accepted, the buyer will be responsible for any additional shipping or handling costs to return the item.

For more information or assistance, please contact us at Info@WintraRacing.com .

Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.