Order Support

If your order was placed less than 10 miuntes ago, you can cancel your order by navigating to your orders page and select "Cancel Order". For order older than 10 minutes, you can submit a ticket. Ensure that you've selected the "Cancel my order" topic.

If your order was placed in the last 10 minutes you can edit your items or shippifng address from your account. For orders more than 10 minutes old, you can submit a support ticket. Ensure that you've selected "Change my order or Address Details" topic.

Order confirmations are sent out to the email address entered during checkout. If you used an Express Checkout option, the email address associated with the order will be the one registered to your Express Checkout option of choice. It's also worth checking spanm and/or promotion inboxes, in case our email was filtered out of your inbox. If you still can't find it, we encoruage you to submit a ticket so our support team can locate your order in the system and correct the email address assocaited with the your order.

Discount codes and gift cards can be applied during checkout by using the "Discount code or gift card" field.