Yes, returns and exchanges are available on selected items within 14 days of receiving your order, provided the item is unused and returned in its original packaging. A 10% restocking fee may apply to eligible returns.

Please note that custom or made-to-order items are not eligible for return or refund unless they are defective or were supplied incorrectly.

If you received an incorrect or defective item, please contact our support team. These items may be eligible for an exchange or refund, depending on the circumstances.

To start a return or exchange, submit a support ticket with your order number and details of the item you’d like to return.

For full details, including eligibility and return requirements, please see our Return & Refund Policy here.

To initiate a return or exchange, submit a support ticket and select “Return Request” or “Exchange Request” as the ticket topic. Please include your order number and the relevant details so our team can assist you.

Once your returned item has been received, refunds and exchanges are typically processed within 2 business days. You’ll be notified once your return or exchange has been processed.